2023-01-26
AUSTRALIA DAY OPENING HOURS
Thur 26th Jan - Open 9am - 4pm
Wishing you and your family a Safe and Happy Australia day!
Masks are still required to be worn at our Medical Centre
Don't wait to get worse, make a visit now!
Appointments are available but not necessary, walk-ins are welcome! To book an appointment, you can either:
- Book online below
- Call us on (02) 9642 3330
- Download the free app "HotDoc" from the app store
Patients are allowed the leave the medical centre while they are waiting for a doctor. We offer a courtesy SMS reminder service for busy patients to let them know when to return so they don't miss their turn. Simply inform our receptionist if you require an SMS reminder and our system will send you an SMS when it is closer to your turn
If you are a new patient and have made an appointment, we advise you to come to our Medical Centre 10 minutes earlier, so you can fill out the necessary paperwork.
HAVE AN URGENT MATTER?
If it is an urgent medical problem, please let our receptionist know, and we will do our best to provide you with medical attention as soon as possible. Urgent matters will always be taken priority if you let us know first, either by a phone call or in person.
INFECTIOUS DISEASES
If you feel your illness could be infectious to others e.g. chicken pox, measles, tell the receptionist so a private waiting area may be provided.
INTERPRETER SERVER
If you or a family member requires an interpreter service, please let us know when making your appointment.
COMMUNICATION POLICY
Phone calls from patients are generally not taken by the doctors to keep consultations free from disruptions as much as possible, unless urgent. Messages can be left instead and we will endeavour to answer your query as soon as practicable. However, an appointment is recommended if the matter is urgent.
RECALLS/REMINDER SYSTEMS
Our practice is committed to preventative care. We routinely send recall and reminder letters to patients offering you preventative health services appropriate to your care. If you do not wish to be part of this system, please let your doctor or the receptionist know.
FEES AND CHARGES
Patients with a valid Medicare card will be bulk billed for their consultation.
PRIVATE PATIENTS: patients without a valid Medicare card will be charged the following for a standard consultation:
| Normal Hours (Mon - Fri 8.30am - 7.00pm) |
Private Fee | Medicare Rebate (Valid Medicare Cardholders) | Out of Pocket Expenses (Valid Medicare Cardholders) | |
|---|---|---|---|---|
|
Standard Consultation (Weekdays) - up to 15mins |
$70 | $39.75 approx | $30.25 | |
|
Long Consultation (Weekdays) |
$110 | $76.95 approx | $33.05 | |
| Pre-Employment Medical Assessments |
From $170 |
N/A | N/A | |
| Taxi / Public Passenger Driver Assessments |
From $170 |
N/A | N/A |
| After Hours (Outside Normal Hours) |
Private Fee | Medicare Rebate (Valid Medicare Cardholders) | Out of Pocket Expenses (Valid Medicare Cardholders) |
|---|---|---|---|
|
Standard Consultation (Weekends/Public Holidays/After Hrs) - up to 15mins |
$80 | $51.80 approx | $28.20 |
|
Long Consultation (Weekends/Public Holidays/After Hrs) |
$120 | $88.80 approx | $31.20 |
Should any surgical procedure be performed, there will be an additional cost for the use of the required disposable equipment ($30). Please enquire about the cost of these instruments at your consultation as appropriate to the services you require. To meet accreditation standards, disposable surgical equipment is used at Chullora Medical. Your doctor will explain any additional costs during your consultation prior to receiving treatment.
CANCELLATIONS
If you are unable to make your appointment, please notify us by phone to cancel as soon as possible, so that we can offer your appointment to another patient.
A cancellation fee of $30 will apply if you cancel an appointment with one of our Allied Health Partners (dietitian, psychologist or physiotherapist). Cancelling with our resident doctors may incur a cancellation fee.
Appointments are available but not necessary, walk-ins are welcome!
